Data Security

JackpotBet's Privacy Policy
Your Data, Our Responsibility

Everything you need to know about what information is collected when you use our platform, why it's collected, and how it's kept secure — all explained here in plain English.

Last Updated: 1 January 2026
In Bengali
SSL Encrypted

Why Your Data Is Safe With Us

SSL Encryption

All your data is protected with 256-bit SSL encryption. No one can intercept your information in transit.

Never Sold to Third Parties

Your personal data is never sold to third parties. jackpotbet is firmly committed to this.

KYC Verification

Identity verification data is retained solely to meet legal obligations and for no other purpose.

Secure Servers

Data is stored on firewall-protected servers, monitored 24/7 to prevent unauthorized access.

Your Control

You can request to view, correct, or delete your data at any time.

Cookie Transparency

We clearly disclose what cookies we use and why. You have the option to manage your preferences.

1Introduction

JackpotBet (hereinafter "we", "us", or "the Platform") is a trusted online gaming and betting service operating for users in Bangladesh. Protecting your privacy is one of our highest priorities.

This Privacy Policy explains JackpotBetWhat types of information we collect when you use -'s website and services, why we collect it, how we use it, and how we keep it secure. This policy has been prepared in compliance with applicable data protection laws in Bangladesh.

This policy applies when you: When you visit the JackpotBet website, register an account, play games, make a deposit or withdrawal, or use any of our services.

By using our platform, you agree to the terms described in this Privacy Policy. If you do not agree, please refrain from using the platform.

2What Data We Collect

JackpotBet Collects various types of information, which can be grouped into two categories: what you provide directly and what is collected automatically.

Data Type Description Mandatory?
Identity Full name, date of birth, national ID number Yes
Contact Email address, mobile number Yes
Financial Payment account numbers (Mobile Pay/Nagad, etc.), transaction history Yes
Technical IP address, browser type, device information, login time Automatic
Gaming behavior Game history, bet amounts, session duration Automatic
Communication Records Support chat, email correspondence Optional

We never store your full payment card number. Only encrypted tokens are used to secure your transactions.

3How Data Is Collected

There are several ways we collect data. We are being fully transparent about each method:

  • Registration form: You provide information directly when creating an account.
  • KYC Verification: Copies of government-issued documents are collected to verify your identity.
  • Transaction Processing: Payment information is collected at the time of deposit or withdrawal.
  • Cookies & Tracking: Technical information is collected automatically while you browse the website.
  • Support Contact: When you contact support, your conversation may be recorded.
  • Third-Party Payments: Limited transaction data may come from platforms such as Mobile Pay and Nagad.

4Purpose of Data Use

JackpotBet Collected information is used solely for the legitimate purposes listed below. We never misuse your data.

  • To create and manage your account.
  • To process transactions and keep them secure.
  • To meet legal obligations (KYC and AML policies).
  • To prevent fraud and protect against dishonest activity.
  • To provide customer service and support.
  • To provide personalised game recommendations based on your preferences.
  • To send promotional and bonus offers (with your consent).
  • To improve the quality and security of the platform.
  • To ensure responsible gaming and identify problematic playing patterns.

Marketing Communications: During registration, you can choose whether or not to receive marketing emails/SMS. You can withdraw this consent at any time from your profile settings.

5Data Sharing & Disclosure

We take the privacy of your data seriously. However, there are certain circumstances where limited information may need to be shared:

  • Payment Provider: Necessary information is shared with payment gateways such as Mobile Pay and Nagad to process deposits and withdrawals.
  • Law enforcement: Information may be disclosed when required by court order or legal obligation.
  • Game providers: Limited session data is shared with game software providers solely to ensure games function correctly.
  • Security Partners: Encrypted data may be shared with companies specializing in fraud detection and cybersecurity.

We will never: Selling your data to advertising companies, sharing it with data brokers, or using it for marketing purposes without your consent.

6Cookies & Tracking Technologies

JackpotBet We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookie Type Purpose
Essential Cookies Maintaining login sessions and ensuring security. These cannot be disabled.
Functional Cookies Remembering your language preference and layout settings.
Analytics Cookies Understanding which pages are used most helps us improve your experience.
Marketing Cookies To show relevant offers. You can opt out at any time.

You can block or delete cookies through your browser settings, though doing so may affect the functionality of certain features.

7Security Measures

Protecting Your Data JackpotBet We use industry-standard security technologies, including:

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • Firewall and intrusion detection systems.
  • Regular security audits and penetration testing.
  • Staff access to data is restricted to the minimum necessary.
  • Two-factor authentication (2FA) to detect and prevent suspicious login attempts.
  • Data backup and disaster recovery plans are active.

Your role: Use a strong password, never share it with anyone, and avoid logging in on public Wi-Fi. You also have a responsibility to keep your account secure.

In the event of a data breach, we will notify affected users as quickly as possible (within 72 hours) and take the necessary action.

8Data Retention Period

We do not store your data indefinitely. Each type of information has a defined retention period:

  • Account Information: For the duration of account activity and up to 5 years after closure.
  • Financial Transaction Records: Up to 7 years, as required by law.
  • KYC Documents: Up to 5 years after account closure.
  • Support Contact: Up to 3 years.
  • Log & Technical Data: Up to 1 year.
  • Marketing preferences: Until you choose to change it.

After the retention period, data is securely deleted or anonymized so you can no longer be identified.

9Your Rights

JackpotBetAs a user of , you have the following rights:

Access

You can request to view the data we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

Under certain conditions, you can request that your data be deleted.

Restriction of Processing

In certain cases, you can request that we stop processing your data.

Data Portability

You can receive your data in a machine-readable format.

Right to Object

You can object to your data being used for marketing purposes.

To exercise these rights, email support@jackpotbet.fun. We will respond within 30 days.

10Protection of Minors' Data

JackpotBet Not for users under 18. We do not knowingly collect information from minors.

If we discover that a minor has registered on our platform, we will immediately close that account and delete all associated data.

If you believe a minor has accessed JackpotBet without your knowledge, please notify us at support@jackpotbet.fun.

11Privacy Policy Changes

JackpotBet This Privacy Policy may be updated when necessary. In the event of changes:

  • The "Last Updated" date at the top of the page will reflect the change.
  • For significant changes, advance notice will be sent to your registered email address.
  • Continued use of the platform after notice of changes will be considered acceptance of the updated policy.

We therefore recommend reviewing this page regularly, especially when new features are introduced.

12Contact Us

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: support@jackpotbet.fun
  • Live Chat: Daily 9:00 AM — 12:00 AM
  • For urgent matters: 24/7 chat support available

Response Time: General requests are handled within 3 business days; data deletion requests within 30 days.

PRIVACY
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